Transportation network equipped for COVID-19 launched in New York City

May 14, 2020

Ride Health—a mobility provider for health care organizations—announced the company has assembled the Greater New York City area's first transportation network designed to address coronavirus (COVID-19) concerns.

Local PACE (Programs of All-Inclusive Care for the Elderly) organizations and community-based social wellness agencies such as Federation of Organizations are among the first to use the extensive network of "COVID-equipped", electronic dispatch-integrated transportation providers serving all five boroughs of New York City and surrounding areas that include Westchester, Nassau, and Suffolk counties, Ride Health says.

Health care organizations across the region can use Ride Health’s cloud-based and mobile-first transportation coordination platform to arrange rides for patients in properly equipped vehicles, ranging from standard and wheelchair-accessible vehicles to stretcher vans and BLS/ALS ambulances. Ride Health has individually vetted transportation providers in the network to ensure their policies and procedures comply with CDC guidelines as well as state-specific health authority guidance for COVID-19. Standards include continuous use of personal protective equipment, sterilization of vehicles between every ride, and daily health checks for drivers.

Ride Health says its curated network of transportation providers will help health care organizations safely discharge or transfer patients who have been exposed to the virus, as well as maintain access to life-sustaining treatments for patients with chronic medical conditions, including those who prefer to receive care in their homes. Ride Health is also preparing to help one of New York’s largest health plans distribute home-delivered meals to members who are homebound due to the ongoing risks presented by COVID-19.

“With social distancing and stay-at-home measures, as well as limitations on testing, common forms of transportation such as ride-hailing and public transit are no longer viable means of moving patients who have been exposed to or are positive for COVID-19,” Imran Cronk, CEO and Founder of Ride Health, said in a statement. “As a New York-based company, we are honored to serve health care organizations and patients here in our backyard. We are also grateful to our medical transportation partners, whose drivers are serving on the frontlines to ensure access to care.”


SOURCE: Ride Health

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