Ajax Cuts Equipment Repair Costs by 11%, Increases Reliability

Sept. 12, 2023
Paving contractor moved from reactive to proactive maintenance with CMMS from B2W Software

B2W estimating and performance tracking applications were running successfully at Ajax when the company’s maintenance team began looking for a payroll solution for mechanics.

"That journey led us to B2W Maintain, and our vision expanded as we saw the potential of a computerized maintenance management system (CMMS),” fleet manager Dan Maitland explains. “We’ve moved from reactive to proactive, improved equipment reliability and cut our maintenance costs.”

“We have fully demonstrated the power and capabilities of B2W Maintain,” says Maitland. The software automates the notifications for preventive maintenance, so work is done at proper intervals.

Ajax also utilizes dashboard, repair request, work order processing, and mechanic scheduling and timecard capabilities. The company relies on the application to manage parts, inventory and purchasing and has developed custom dashboards to display Ajax-specific KPIs. Those results include a 120% Increase in average mean time between failures (hours), a 50% Decrease in unplanned maintenance work and a 41% Reduction in emergency work orders.

Ajax supports B2W Maintain with two elements that drive success with maintenance software: process improvements and an ongoing dialogue with the supplier.

“We tapped into the experience of B2W for the implementation and included our entire staff in the process to guarantee buy-in,” Maitland explains. “We’ve worked with B2W to optimize some of our processes to take advantage of the software. The dialogue has also led to some great ideas and new features added by B2W to support our specific requirements,” he adds.

B2W Inform supports equipment auditing at Ajax. Tablets and electronic forms allow operators or auditors to complete each inspection 30 minutes faster on average.

Speed is only one benefit. When an audit identifies a maintenance requirement, the right people are notified instantly. “We’re not waiting for a paper form to get to the office or shop, with a low success rate and a delay in follow-up action,” Maitland says. “We also have reporting capabilities thanks to B2W Inform.”

Ajax uses import features in B2W Maintain to pull in meter readings and locations. The data is vital in helping managers and mechanics hit preventive maintenance intervals. GeoTab provides the telematics for on-road vehicles at Ajax. For off-road assets, the information comes in seamlessly from VisionLink.

Founded in 1951, Ajax has grown into a road construction leader in Michigan and Florida. The company paves everything from commercial, residential and government developments to the largest highways. Ajax also specializes in airport and auto race and test track projects and operates modern hot-mix asphalt and mobile concrete plants.

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