Turning Data into Action: Routeware and the Future of Public Works Technology
At PWX 2026 in Houston, Routeware CEO Jeremy Collins discusses how municipalities can modernize their technology without disrupting the essential services residents rely on every day.
Collins also examines where AI can deliver real value in public works and waste operations, from route optimization and predictive maintenance to data-driven decision-making, while cautioning against the hype and common mistakes that can derail technology investments.
About the Author
Gavin Jenkins, Head of ContentGavin Jenkins, Head of Content
Head of Content
Gavin Jenkins is an award-winning journalist based in Pittsburgh. His work has appeared in The New York Times, The Washington Post, The Atlantic, VICE, Narrative.ly, Prevention, the Pittsburgh Tribune-Review and Beijing Review.
In 2020, two stories he wrote for Pitt Med Magazine earned three Golden Quill Awards from the Press Club of Western Pennsylvania. “Surviving Survival” won Excellence in Corporate, Marketing and Promotional Communications – Written, Medical/Health, while “Oct. 27, 2018: Pittsburgh’s Darkest Day, and the Mass Casualty Response” won Excellence in Written Journalism, Magazines – Medical/Health, as well as the Ray Sprigle Memorial Award: Magazines, a Best in Show award.
After graduating from the University of Pittsburgh at Johnstown in 2003, he covered sports for the Bedford Gazette, in Bedford, Pa., and the Martinsville Bulletin, in Martinsville, Va. In 2006, he returned to Pittsburgh to write for Trib Total Media. Based out of the Kittanning Leader Times, he worked for the Trib for two years, and then he moved to Shenzhen, China, to teach English and freelance. After two years in China, he earned an MFA in nonfiction from the University of Pittsburgh.
When he's not at work, he's usually playing with his border-collie mix, Bob.