TRANSIT MANAGEMENT: MassDOT and MBTA launch Dashboard

New web interface gives commuters real-time reliability information

March 29, 2016
 MassDOT and MBTA launch Dashboard
MassDOT and MBTA launch Dashboard

Commuters can now keep tabs on the reliability of Boston-area MBTA's subways and buses via a new at-hand web-based tool to keep the public aware of the transit agency's health.

The MBTA launched "Dashboard," a new website at mbtabackontrack.com, that for the first time enables riders to do their own checking up on the reliability of the T's four subway lines and 170 bus routes. The Dashboard monitors rush-hour timeliness and budget information for the beleaguered agency, among other traits.

"Our ultimate goal is to make the MBTA one of the best transit systems in the country,” Massachusetts Transportation Secretary Stephanie Pollack said in a statement. “The Dashboard reflects our priority of making data-driven decisions and in keeping us accountable when it comes to customer satisfaction.”

The Dashboard provides the public with the same information used internally by the MBTA to improve on-time performance based on reliability, ridership, financials, and customer satisfaction, according to the T. In addition, the T will post data on ridership and budget matters on the site monthly.

Related Articles

Gov. Doug Burgum of North Dakota recently announced the state's $33 million investment in the unmanned aircraft systems (UAS) industry, in…
May 06, 2019
The city of Montgomery, Ala., is trying out new technologies in its Smart City Living Lab, including new intelligent streetlights, free Wi-Fi, app-…
January 21, 2019
NYSDOT bringing ITS to Hudson Valley
NYSDOT bringing ITS to Hudson Valley
New York State Department of Transportation (NYSDOT) Acting Commissioner Paul A. Karas announced that construction is underway on two projects in the…
November 30, 2018
Bentley Systems Inc., the leading global provider of comprehensive software solutions for advancing the design, construction, and operations of…
October 30, 2018
expand_less