Speaking highly of highways

News March 28, 2001
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The Federal Highway Administration has released a report that shows a 15% increase in the number of travelers who are satisfied


The Federal Highway Administration has released a report that shows a 15% increase in the number of travelers who are satisfied with major highways in the U.S.


The report, titled "Moving Ahead: The American Public Speaks on Roadways and Transportation in Communities", shows that 65% of highway travelers are satisfied with the major highways they travel most often. This represents an increase of 15 percentage points since completion of a similar 1995 study by the National Partnership for Highway Quality, formerly the National Quality Initiative.


Increase in traveler satisfaction were found in areas such as pavement conditions, safety, bridge conditions, visual appeal and travel amenities.


Although most people are satisfied with the overall condition of the highway system, the findings from the 2000 survey point to several areas that require attention. About 20% of respondents expressed dissatisfaction with the highway system--a six percentage point increase since the 1995 survey.


Travelers want more improvements to traffic flow, continued improvements in pavement conditions and more effective ways to deal with or to decrease traffic congestion in work zones. They also want highway projects that are more sensitive to local communities and transportation enhancements in their communities such as transit services and bicycle and pedestrain facilities.


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